This policy is effective as of March 3, 2026.
At CVT Mental Health, a program of The Center for Victims of Torture, accessible from https://cvt.org, one of our main priorities is the privacy of our visitors. This Privacy Policy explains how we may collect, use, share, and safeguard information on the CVT Mental Health website and related online interest forms.
If you have additional questions or require more information about our Privacy Policy, please contact us at [Email]
Information We Collect
Personally Identifiable Information
We may collect information (whether online, by phone, or by paper) that identifies you (“Personally Identifiable Information”) when you: provide such information on our site, apply or register for CVT Mental Health, or otherwise interact with CVT Mental Health and our affiliates, including, but not limited to, requesting an appointment online, or contacting us by phone or email.
The types of Personally Identifiable Information collected may include your name, address, phone number, birth date, billing and email address.
Information submitted through our inquiry forms may also include limited health related information voluntarily provided for the purpose of requesting services. Submission of information through the website does not establish a therapist client relationship.
As you interact with our site, we may also collect information about your browsing history or certain other information that is not Personally Identifiable Information through your use of and visits to the site and our use of a variety of technologies, including, but not limited to, cookies, tags, beacons, Internet Protocol (IP) address, and other tools. “Cookies” are pieces of code/text placed on your computer when you browse our site. Cookies may be placed by us or third-party advertisers. “Tags” and web beacons refer to code scripts that are primarily used to track visitors’ activities on our site by web analytics software. The types of non-personal data collected on our site through the use of these, and other tools as CVT Mental Health may add from time to time, may include: the search terms you used, new or returning user, browser information, computer type, operating system, internet service providers, website usage, referring/exit pages, platform type, date/time stamp, number of clicks, ads viewed, etc.
This non personal data is used solely to understand website usage and improve functionality.
How We Collect Data
You directly provide CVT Mental Health with most of the data we collect. We collect and process data when you:
- Use our web inquiry forms.
- Call our appointment line and provide us with information to schedule an appointment.
- Use or view our webpages via your browser’s cookies.
- Email us directly.
Third-Party Privacy Policies
Third-party ad servers or ad networks may use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on CVT Mental Health, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
CVT Mental Health does not have access to or control over information collected by third party service providers beyond what is necessary to operate the website and respond to inquiries.
CVT Mental Health’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
How We Use and Share Personally Identifiable Information
Once collected, your Personally Identifiable Information may be used in a variety of ways, but not limited to:
- Communicate regarding scheduling, billing, or next steps
- Respond to your emails or online requests for services or information.
- Share with third parties as required by law to protect CVT Mental Health associates, clients, and other stakeholders.
- Deliver and process surveys.
- Personalize and improve usability of the site.
- Comply with legal obligations or protect the safety of clients, staff, and others.
Information submitted through the website is used to respond to inquiries and determine appropriate next steps for care. Website submissions alone do not constitute enrollment in services or the provision of clinical care.
Your email address will only be used by us and our affiliates. We do not sell or rent email addresses to anyone outside of The Center for Victims of Torture. We will not share email addresses with unrelated third parties. We may share your email addresses with third parties to enable us to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. You have the right to request access to, correction of, or deletion of your digital personal data by contacting us at [Email].
Data Retention
Per Georgia law, clinical records for adults are retained for seven (7) years from the last date of service. For minors, clinical records are retained for seven (7) years from last date of service, or three (3) years after client turns 18 years old (whichever is greater).
Website inquiry data, which is not part of the clinical record, is retained for [insert defined timeframe] unless a client relationship is established.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
CVT Mental Health does not knowingly or intentionally collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.
Information Security
CVT Mental Health implements commercially reasonable security measures. We will notify you of any unauthorized access to your personal information in accordance with O.C.G.A. § 10-1-912.
Online Privacy Policy Only
This Privacy Policy applies information collected through this website. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
