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Destination Case Management

Last updated: July 19, 2023

When people who have experienced torture and persecution in their home countries finally arrive at a United States’ border, they are often treated harshly and may be detained before gaining entry. By then, they’ve already been through so much trauma and difficulty on their journeys. Following processing and/or detention, asylum seekers and refugee clients are directed to migration shelters – waystations where they can meet people who will provide basic facilities for a short stay and help them connect to resources as they prepare for the next leg of their migratory journey. Generally, people have to travel further within the U.S. as they make their way toward their new homes.

In these shelter settings, CVT offers integrated services directed toward asylum-seeking families, such as psychosocial screenings, setting up tele-case management and developing a basic approach to meet their needs. For people in transit to more permanent locations, CVT provides destination case management, virtually following a client on their journey and connecting them to the services and resources they need on the route and then at their destination. The case manager connects them to medical care, mental health care, shelter, schooling and other needed social and supportive care organizations. CVT and our partners continue to journey alongside our clients, offering them hope for a new future and tools to build their resilience.

. . . we see the hope and the better futures our clients are building for themselves. We want to provide care along the way.”

-Leora Hudak, migration partnerships program manager